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What to Consider

Patron Health and Safety

Contract Tracing. Maintain an easily accessible log of attendees and their contact information for 30-days in the event contact tracing is required by the Vermont Department of Health. Include at least the name and phone number of one member of a party with the date and time of the visit.

Sanitizing the Venue. Strive for low-touch areas and limit the use of non-essential touchscreen displays.        

Space Considerations. Establish one-way traffic flows; prohibit the use of small spaces and close common areas; keep doors open; mark floors, stages, and other spaces to indicate 6-feet distances; cancel or limit group visits, guided tours, public programs and or special or private events. Additional space may be required to accommodate longer but less densely packed lines waiting to enter the venue. The area where patrons wait should have signage with the event’s health rules, including social distancing guidelines and face-covering requirements.

Leverage Technology. Conduct ticket sales online or by phone; implement touchless sign-in; create downloadable visitor guides, brochures and other materials; use disposable stylus pens for interactive touchscreen displays.

Facial Coverings. As of Aug. 1, masks are mandatory in indoor and outdoor public settings where six feet of space between people is not possible.

Disinfecting Common Spaces. Do you have necessary cleaning supplies? Do you have “no touch” disposal areas for used cleaning items? All common spaces (when open) and equipment, including bathrooms, frequently touched surfaces and doors, tools and equipment, and vehicles must be cleaned regularly and, when possible, prior to transfer from one person to another, in accordance with CDC guidance. 

Handwashing Stations. Stations with either soap and water or hand sanitizer should be provided at all points of ingress and other well-marked and illuminated locations throughout the space. If possible, these stations should allow no-touch activation. Supplies should be checked and replenished regularly.

Restrooms. Limit restroom access to reduce capacity and station staff or volunteers to promote touch-free entry and safe spacing. Assign restrooms to patron zones for facilities with more than one restroom location.

Disability Accommodations. New health screening measures may require new accommodations for people with disabilities. For example, hearing-impaired patrons who read lips may require screening by a worker wearing a clear face covering or one with a see-through window over the wearer’s mouth. An event space that reduces points of ingress or egress must ensure continued accessibility. Patrons whose disability makes them unable to wait in a long line may need a more expedited access procedure. In order to remain compliant with applicable disability laws and provide reasonably accessible events for all patrons, consult with a local advocate for people with disabilities.

Food and Beverage/Concessions Service. Limit concession sales to pre-packaged items or close concessions completely. Pre-packaged foods should only be served when concessions staff and patrons can conduct the transaction with social distancing and a minimum of touchpoints. Should you be offering food, visit the State of Vermont sector specific guidance for Bars, Restaurants, Catering, and Food Service.


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